I got sent a yellow color instead of wine
The plant's I received was unhealthy. One of the plant didn't survive because it was received in bad condition.
The plants given all dried up in a weeks time...
The oranges are too tiny and keep falling off.
I wonder why I paid so much.
The images on nurserylive.com are extremely misleading
I had sent a request for return or exchange, there is no reply. I paid so much for red button rose, but got a plant which now gave 1 pink rose like image
The bamboo was sent in a very bad condition. The stem was completely yellow and squishy so clearly thereβs root rot. I tried contacting them but no sort of response was received. I would highly suggest to reframe from buying from this brand altogether. They offer very bad service. And Iβve experienced this with other plants I ordered from them too.
The plant was delivered very late and it was withered and dead
I ordered three plants (Origanum Majorana / Marwar, Hibiscus (Red), and Madhumalti Dwarf / Rangoon Creeper) back in September, but the delivery was delayed excessively. By the time the items finally trickled in, I had already been transferred from that location.
βThe fulfillment and communication were a complete mess:
βMadhumalti Dwarf: Arrived completely dried up and dead.
βSecond Plant: Showed up to my old address nearly two months after the order date, and the condition/variety was completely unclear.
βThird Plant: Never arrived at all.
βTerrible logistics, dead plants, and zero coordination. Would not recommend ordering live plants from here if you expect timely delivery or healthy stock.
I ordered the Damascus fragrant rose plant.I received a plain miniature rose plant with no fragrance.No response to my complaints.So dont waste your money.This place is not reliable at all.
received a green plant..not varigated
Plant different delivered and complaint not yet resolved
Did the sowing in batches with an interval of 2 days. No germination till now
Extremely horrible customer service!
If theres a negative star I would rate that to it.
Looks like they bought all these reviewers to make this positive reviews
I ordered chive seeds, but the seeds I received did not appear to be chive seeds. When I contacted NurseryLive, the customer service was absolutely terrible. Despite explaining my situation and providing the available photograph, I received repetitive, dismissive responses without any meaningful assistance.
I received no refund and no replacement. My money is gone, and nobody seems to care. The way my complaint was handled, especially by the customer support representative Naresh, was seriously disappointing.
I rarely write negative reviews, but this experience genuinely deserves one. If I could give negative stars, I would.
People, please don't waste your hard-earned money on this website. I would not recommend NurseryLive to anyone.
ABSOLUTE NONSENCE, ORDER PLACED 4 DAYS BACK AND NOT YET DELIVERED, NOT THERE IS ANY STATUS UPDATE. ONLY GETTING THE MESSAGE, PRODUCT UNDER TRANSIT
Satisfied... Very healthy plant delivered
Didnt look healthy when i received it it eventually died.